Here’s the #1 top question I get: can you learn empathy?  We’re taught that empathy is something you’re born with and that’s that, like having green eyes or red hair (present company included).  In behavioral research, we call that having a ‘trait’ – it’s something that’s almost impossible to change. 

Hello to my friends, to the people reading, and to the people who just want to know more.  Hello to the leaders, the people who never want to lead, and the people who just want to understand why people act the way they do.  Hello to government officials, academics, healthcare