EMPATHY IN ACTION

Discover how skills-based empathy gives leaders the competitive edge to drive profit, productivity, and innovation. When you lead with empathy, measurable outcomes follow.

Fear Dressed Up as a Performance Gap

Fear Dressed Up as a Performance Gap

Let’s just say it: Not every performance issue is a performance issue. Stop and think about that for a moment, because it applies both to you and to your stakeholders. Humans have drivers of their behaviors that are below the surface and, often, are much more powerful.  We’re always running

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Align the drivers, align the outcomes

Align the drivers, align the outcomes

I can appreciate how, when things go awry, many leaders immediately start looking at behaviors. And I hear the same old problems time and time again. Resistance. Lack of buy in. Poor communication. Weak execution. And yes, these are all issues we deal with.  People will do people things, both

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When the Real Leadership Goal Is Hidden

The Goal isn’t always the Goal

I want to talk about something that might be sensitive for some leaders, but I believe could be the missing component for so many people.  What if what you think you’re working towards isn’t really what you’re working towards? Hear me out.   I’ve been working with leaders and teams for

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Maybe he’s born with it, or maybe not.

Myth #4: Maybe he’s born with it, or maybe not.

I remember this commercial from the 90’s that said “Maybe she’s born with it…”.  I think it was for Maybelline makeup, but I remember thinking “none of these women are born with it – that’s why they’re selling it”. Even at 16 I was questioning what it meant to have

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Feeling it isn’t fixing it

Myth #3: Feeling it isn’t fixing it

We’ve been over the myth that empathy is only about feeling, so I won’t beat that drum in this post.  If you’re here and reading this, you already have an inkling that empathy goes way deeper than that. Feelings are just the tip of the iceberg. Empathy is about taking

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Empathy means “just be nice”

Myth #2: Empathy means “just be nice”

Empathy tends to get lumped in with a whole bunch of other seemingly similar emotives, like the empathy/sympathy/compassion conglomeration. One of those things is being nice, and how having empathy automatically makes you ‘nice’, but it just ain’t so.  In fact, I’d even suggest that empathy isn’t very nice sometimes.

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Too Much Empathy

Myth #1: Can empathy become self-sabotage?

We’re officially into March and I can’t believe this year is zinging past the way it is!  It’s the year of the Fire Horse in the Chinese Lunar New Year tradition, so we’re looking for rapid change and bold action.  This will be fun! I want to take this month

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Self-compassion

The final step to self-empathy: Self-compassion

So how have you been doing with learning self-empathy?  If you haven’t taken the time to start putting these skills into action yet, you still can.  You have the ability to learn at any time, and you can start with baby steps.  If you’re not sure, go back to our

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Self-Awareness

 Step 3 – Self-Awareness

If you’ve been with me this far, bravo and well done! We’re halfway through the four steps to self-empathy.  I really hope you’ve been integrating these as we go.  Learning to have empathy for yourself is no different than practicing shooting hoops or learning to play music: there ain’t nuthin

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