EMPATHY IN ACTION

Discover how skills-based empathy gives leaders the competitive edge to drive profit, productivity, and innovation. When you lead with empathy, measurable outcomes follow.

Charity begins at home

Charity begins at home

“But empathy means I take care of everyone else and I don’t have anything left”!! I’ve heard this from more than one exec.  There’s this myth out there that having empathy means you give until you’re all deflated like a sad balloon from last week’s birthday party.  Empathy means you

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Being authentic, even when the truth hurts

Being authentic, even when the truth hurts

Boy, that authenticity thing.  It’s been all the rage for a while now in leadership.  It’s the willingness to show others who we really are and not wear a mask.  But shouldn’t true authenticity tell us as much about ourselves as it tells others? Last week I was working with

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When empathy goes bad

When empathy goes bad

So a few weeks ago I alluded to Dark Empathy (which is really a thing), and I’ve had a ton of people ask me about it since then.  I don’t want to leave people hanging, so yes it’s a real thing, and here’s what you need to know. As my

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Toxic workplaces 101

Toxic workplaces 101

It’s funny – I study empathy, but I keep getting asked about toxic workplaces and toxic leaders.  I’ve never put myself out there as an expert on toxic leaders, other than the experiences I’ve had that put me on the empathy path, but people subconsciously place empathy as the antidote

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Be the willow

Be the willow

I’m a Seth Godin fan going way back.  He has a way of distilling ideas down into bite-sized nuggets of wisdom. In a world where everyone is making more noise, it’s refreshing.  Shakespeare said that “brevity is the soul of wit”.  Seth’s blog is exhibit A. His tidbit for August

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I’m an AI girl, in an AI world

I’m an AI girl, in an AI world

Who would’ve thought that something without feeling could cause such strong feelings in us humans?   If I’m being honest, social media isn’t my favorite place, but I’m told I need to be present so I’m there.  I’ve met some really cool people that I couldn’t have met otherwise so it’s

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Empathy: Something you are or something you do?

Empathy: Something you are or something you do?

Here’s the #1 top question I get: can you learn empathy?  We’re taught that empathy is something you’re born with and that’s that, like having green eyes or red hair (present company included).  In behavioral research, we call that having a ‘trait’ – it’s something that’s almost impossible to change. 

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Why Empathy Matters In Leaership

Welcome to my Blog!

Hello to my friends, to the people reading, and to the people who just want to know more.  Hello to the leaders, the people who never want to lead, and the people who just want to understand why people act the way they do.  Hello to government officials, academics, healthcare

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