I just got home from doing some speaking, and that interaction with people who really want to know more about empathy is one of my favorite things.  I get to meet people, go places I’ve never been, and be a part of the world.  I never know what connections we’ll

So is empathy something you’re born with, or something you build?  Yes. We’re all born with a certain amount of empathy.  We’re biologically hardwired for it as humans, at least, most of us are.  But can you learn it? The good news is that since most people have some empathy,

I was walking home past a playground yesterday when I heard a father talking to his little girl, “now Jennifer, you have to play nice”. I have no idea what had happened, but it made me stop and think.  Do we really need to be ‘nice’, or should we work

Last week I was working with a client who was a very nice older gentleman, if maybe a bit set in his ways.  I was explaining how empathy can work in a corporate setting, and talking through some examples of his behavior in the past week that maybe could’ve been