I talk a lot about how important empathy is, and why we need it.  But is it always a good thing? So let’s be clear: nothing on this planet is always good.  Anything can be turned to malicious use, and unfortunately, empathy is one of those things.  So what the

Yeah, this is another question I get all the time when I bring up that there’s more than one definition of empathy.  43 to be precise, since empathy was set apart as a specific emotion around the 1900’s.  It’s no wonder people get confused about it – even the researchers

“What’s the one actionable insight you can give leaders when it comes to using empathy”? This is the top question I get, whether it’s on podcasts, in articles, or just on LinkedIn.  Since I’m the one talking about making empathy actionable, people want to know where to begin.  That really

What if this is the year that empathy is finally recognized as the strategic advantage that it really is? The first time I seriously started putting empathy and leadership together in so many words was in 2021 when Forbes published an article saying that “Empathy Is The Most Important Leadership