EMPATHY IN ACTION

Discover how skills-based empathy gives leaders the competitive edge to drive profit, productivity, and innovation. When you lead with empathy, measurable outcomes follow.

Fear Dressed Up as a Performance Gap

Fear Dressed Up as a Performance Gap

Let’s just say it: Not every performance issue is a performance issue. Stop and think about that for a moment, because it applies both to you and to your stakeholders. Humans have drivers of their behaviors that are below the surface and, often, are much more powerful.  We’re always running

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Align the drivers, align the outcomes

Align the drivers, align the outcomes

I can appreciate how, when things go awry, many leaders immediately start looking at behaviors. And I hear the same old problems time and time again. Resistance. Lack of buy in. Poor communication. Weak execution. And yes, these are all issues we deal with.  People will do people things, both

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When the Real Leadership Goal Is Hidden

The Goal isn’t always the Goal

I want to talk about something that might be sensitive for some leaders, but I believe could be the missing component for so many people.  What if what you think you’re working towards isn’t really what you’re working towards? Hear me out.   I’ve been working with leaders and teams for

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